Same-day delivery in Nairobi — order before 4pm · Next-day delivery to all towns across Kenya · 📞 Call us: 0709 953 400
Same-day delivery in Nairobi — order before 4pm ✦ Next-day delivery to all towns across Kenya ✦ 📞 Call us: 0709 953 400 ✦ Same-day delivery in Nairobi — order before 4pm ✦ Next-day delivery to all towns across Kenya ✦ 📞 Call us: 0709 953 400

Privacy policy

PURPINK GIFTS PRIVACY NOTICE

Last Updated: May 2026

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Purpink Gifts Ltd collects and processes your personal information through our website, mobile applications, and services (together "Purpink Services").

By using Purpink Services, you are consenting to the practices described in this Privacy Notice in accordance with the Kenya Data Protection Act, 2019.

1. What Personal Information About Customers Does Purpink Collect?

We collect your personal information in order to provide and continually improve our products and services.

  • Information You Give Us: We receive and store information you enter on our website, such as your name, delivery address, phone number, and email. This includes information about gift recipients (e.g., recipient's name and physical location for delivery).

  • Automatic Information: We automatically collect information about your interaction with our site via cookies, including your IP address and purchase history. 

2. For What Purposes Does Purpink Process Your Personal Information?

We process your personal information to operate, provide, develop, and improve the products and services that we offer. These purposes include:

  • Purchase and Delivery of Products: To handle orders, deliver flowers and hampers, process payments, and communicate with you about orders.

  • Recommendations and Personalization: To recommend gifts that might be of interest to you.

  • Comply with Legal Obligations: To comply with Kenyan laws, such as tax regulations and the Data Protection Act as Data Handlers. 

3. Basis of Processing

In line with the Kenya Data Protection Act, we process your data based on:

  • Consent: When you opt-in to our newsletter or gift reminders.

  • Performance of a Contract: To fulfill the delivery of a gift you purchased.

  • Legitimate Interest: To improve our services and marketing efficiency.

4. Does Purpink Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share information only as described below:

  • Third-Party Service Providers: We employ other companies (e.g., delivery couriers in Nairobi and across Kenya, payment processors like M-Pesa/Card gateways) to perform functions on our behalf.

  • Protection of Purpink and Others: We release account and other personal information when we believe release is appropriate to comply with the law or protect the rights, property, or safety of Purpink and our users.

5. How Secure Is Information About Me?

  • We design our systems with your security and privacy in mind. We use encryption protocols and software (SSL) to protect the security of your personal information during transmission.

  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

6. Cross-Border Data Transfers

Purpink may store or process your data on cloud servers located outside of Kenya. In such cases, we ensure that the transfer is compliant with the Data Protection Act by confirming the destination country has adequate data protection safeguards or by using standard contractual clauses.

7. Your Rights as a Data Subject

Under the Kenya Data Protection Act, you have the following rights:

  • Right to be informed: Of the use to which your personal data is to be put.

  • Right of access: To your personal data in our custody.

  • Right to object: To the processing of all or part of your personal data.

  • Right to correction: Of false or misleading data.

  • Right to deletion: Of false or misleading data about you.

You can exercise these rights by contacting our Data Protection Officer at diana@purpink.co.ke.

 

8. How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Purpink Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, or as may be required by law such as for tax and accounting purposes.

9. Contacts, Notices, and Revisions

If you have any concern about privacy at Purpink, please contact us with a thorough description, and we will try to resolve it.

Purpink Gifts Ltd

Address:24 Omega Business Park, Kenya.

Email: diana@purpink.co.ke

Phone: +254702100100

Home Gifts Cards Cart