The ordering process was easy but I was not impressed with how they handled the logistics. I ordered the gift two days before the scheduled delivery only for Purpink to send me an email a few hours before delivery that one of the items is out of stock. They could have reached out to me a day earlier to with alternative items.
Other than that the service was great.
Ordered this card and was very pleased with the quality and customized message. Customer service is top notch too!
First off, your social media staff are excellent wheen it comes to communication. I dealt with one Marj. The design is as I asked, the quality is amazing!!!! I love everything about your company and what you're doing! Keep it up I'm coming back a million times over ❤️❤️✨
Great idea for a gift. The delivery was swift and the package arrived in excellent condition. Even more impressive is that it arrived on the next day, all the way to Western Kenya!
From the initial point of contact (communication with Purpink employee) to the timely order to the delivery, everything was seamless and pleasant. The flowers were unique and fresh! Would definitely order again and again :)
Recepient was delighted with the gift! Good quality and customised message fit really well.
Delivered on time. Very efficient customer service .
Undoubtedly my best experience of purchasing flowers anywhere in the world. Amazing customer service, punctuality re-defined. In fact Purpink should be in every African country. Well done and know that you have a customer in me for life.
Beautiful, top-notch quality, and superb customer service. I now know the right place for such personalized sentimental gifts.
Ordered some white roses and a personalised balloon for my girlfriends birthday. Everything was perfect, the roses where beautiful and so fresh.
Customer service was excellent as they kept me informed of what was going on. The delivery was speedy and everything was delivered on the date that was picked.
10/10 for everything. Would definitely recommend to anyone and will definitely be using this again.
They had yet to bloom when they were delivered...5 days later they look absolutely gorgeous. The recipient is overjoyed. Thank you!
I could order with ease and my product was delivered on time. Beautifully packed.
The book was great, the delivery was o time and the customer service, A1. Loved it.
The glasses are beautiful and engraving is very professional! I got a pair and it was loved by my man
