Skip to content

Same-day delivery in Nairobi — order before 4pm 

  • 5 stars: 1 (25%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (25%)
  • 1 star: 2 (50%)
S
Stephanie
Okay

The bouquet was much smaller than expected so that was disappointing. The delivery was also delayed. This is the second time I’m experiencing a delay with delivery from you. There should be communication on the same. Keep to the time slots you created.

Hi there, thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations.

Our Heartfelt Bloom Roses bouquet includes 10 pink roses and 5 stems of pink gypsophila. We apologize if it appeared smaller than expected.

We're also truly sorry for the delayed delivery. We take full responsibility for the delay and the lack of communication. Your feedback is very important to us, and we'll definitely look into this to improve our service.
^June

J
JACINTA O.
Did not like it

the purchase for to small and the cost was high

C
Cherno.
Delayed delivery

The delivery was delayed beyond 2 hours and there was no communication or updates.

Hello Cherno,
Thank you so much for sharing your feedback — I truly appreciate it, though I deeply regret that it’s under these circumstances.
Please know we’re reviewing our processes to improve how we handle real-time updates and time-sensitive deliveries moving forward.
I’ve personally shared your feedback with our delivery team — you’ve truly been heard.
And for any future orders, please drop me a heads-up and I’ll personally follow through to ensure everything goes smoothly for you.
^CK

V
Valencia M.
Amazing

Just how I liked it fresh and beautiful

Flower FAQs

Delivery areas, same-day options, how we package your blooms — everything you need to know before you order.