Shipping and Delivery

At Purpink Gifts and Florist, we ensure that all flowers and gift items ordered will be delivered to you in good condition anywhere you are in Kenya. We have different shipping methods depending on your location.

Pick From Office

If you would like to collect your items instead of having them delivered, you can choose that option as you are making your order. You will not pay any shipping fees if you choose to pick up your flowers and gift package from our offices. 

Our physical location is:

NextGen Mall,

Mombasa Road

1st Floor, Room 41

Free Delivery

If the value of your order is above Ksh. 5,000, you get free shipping no matter where you are in Kenya. Make sure you choose 'Free Shipping' when choosing a delivery method. 

Standard Nairobi Wide Shipping

All flowers and gifts for Nairobi delivery can be delivered on the same day. After completing your order and making full payments, your order will be delivered within 2 to 3 hours if your location is near Nairobi CBD. For all locations near the outskirts of Nairobi, we may not be able to deliver within 2 to 3 hours. However, we assure you that the delivery will be made before the end of the day.

All flowers and gifts meant for same day delivery in Nairobi should be ordered by 5:00 pm since we close at 6:00 pm. Any orders made after 5:00 pm will be delivered on the next day.

We are open on Sundays from 10:00am and 2:00pm. All orders scheduled for Sunday delivery will be delivered between 10:30am and 2:00pm. 

On peak days such as Valentines day, Christmas day and Mother's Day among others, we are not able to specify the delivery timelines. However, you can be assured that your flowers and gifts will be delivered on the same day. 

Please note that personalised items will be delivered on the next day since our team requires a working day for personalised items. All orders for personalised items should be made by 4:00pm and approvals for all artworks should be done by 5:00pm, so that your order can be processed for next day delivery.

Standard Nairobi Wide shipping costs Ksh. 300. 

Expedited 1 Hour Shipping in Nairobi

If you want your fresh flowers, chocolates and other gifts delivered as soon as possible, choose the expedited delivery option. With the expedited option, your order will be delivered within 1 hour after completing your order. It costs Ksh. 1,000 and is available for Nairobi delivery only

Please note that personalised items cannot be expedited since we need a working day to personalise items. However, other items such as chocolates, fresh flowers, jewellery and watches among other things can be expedited. 

Standard Outside Nairobi Shipping (Via Fargo Courier) Next day Delivery

All flowers and gifts scheduled for delivery outside Nairobi will be delivered on the next day via Fargo Courier. Please note that there are certain flower arrangements that cannot be delivered outside Nairobi. When placing an order via our website, please read the description box to find out whether the arrangement is available for delivery outside Nairobi.

To ensure you receive your flowers and gifts on the next day, please place your order by 4:00pm. Our team will send you a tracking number on the morning of the delivery day so that you can follow up with Fargo Courier on the delivery status of your items if you wish to do so. Please note that Fargo Courier deliver items only to locations that are within a 10km radius from town.

Fargo Courier do not have a specific delivery timeline. However, they make deliveries between 9am and 4pm.

The cost for this shipping method is Ksh. 300.

What can you do to make delivery easier for us?

  • Approve Artwork Early

Please ensure you approve any artwork by 5:00pm on the previous day of the delivery date.  The earlier you approve artwork for personalised items the earlier we are able to prepare them and the earlier we are able to make deliveries. 

For example, if you place an order for a personalised item in the morning and approve within a few hours, your delivery can be done on the next day during morning hours. However, if you place an order for a personalised item in the evening and approve that same evening by 5:00pm, the earliest your order can be delivered is the next day in the afternoon or evening. 

  • Enter Specific Delivery Locations

When entering the shipping details on our website, please be specific on the delivery location. 

Example of vague shipping details:

Mrs. Bubbles

South C,

Mombasa Road

 

Example of clear shipping details:

Mrs. Bubbles,

South C,

Akiba Estate, Hse no 3.

07********
 

For deliveries outside Nairobi that are not clear, the Fargo Courier team will not be able to deliver. Hence, the recipient will be required to pick the items from their offices in the town the item is meant to be delivered to.